No refunds or exchanges for any show. For canceled shows, refunds are available at point of purchase or you may choose to receive donation credit for your ticket purchase price. If you are a donor to Heartland Sings at the Passport level and are unable to attend a concert for which you have purchased tickets, you may contact us to exchange those tickets for a different concert date, receive a refund, or specify the destination program for which those funds may be used.
In the event a show is canceled, Heartland Sings will notify local media outlets and post a notice to the website and facebook page. Guests that have provided email will also receive a message. For canceled shows, refunds are made at point of purchase.